Privacy Policy for SMS Marketing

Impact Digital, LLC SMS Privacy Policy

Impact Digital, LLC (“We,” “Us,” “Our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, store, and protect personal information provided through our SMS marketing program (the “Program”) offered via https://impactdigitalconsulting.com. By opting into the Program, you consent to the practices described in this policy and our general Privacy Policy at https://impactdigitalconsulting.com/privacy-policy/.

  • Data Collection: We collect your mobile phone number and, if provided, your name or other contact details when you opt into our SMS Program (e.g., via web forms, keywords, or QR codes). We may also collect the text of messages you send us and any feedback you provide.

  • Consent and Opt-In: We obtain express written consent before sending SMS messages, as required by the Telephone Consumer Protection Act (TCPA). You provide consent by texting a keyword (e.g., “JOIN”), submitting a web form, or scanning a QR code linked to our Program. Opt-in is not transferable to other organizations or campaigns.

  • Data Usage: We use your personal information solely to send updates, promotions, and reminders related to our consulting services, events, or offerings. We may share your information with third-party service providers (e.g., SMS platforms or phone carriers) only to facilitate message delivery.

  • Non-Sharing Clause: We do not sell, rent, lease, or transfer your phone number or personal information to third parties for marketing purposes without your explicit consent. We may disclose information to comply with legal obligations, respond to subpoenas, or protect our rights.

  • Security Measures: We use industry-standard encryption and secure storage to protect your personal information from unauthorized access. However, text messaging is unencrypted, and you acknowledge the risk that messages may be intercepted by third parties.

  • Data Retention and Deletion: We retain your personal information only as long as necessary to provide the Program or comply with legal requirements. If you opt out by texting “STOP,” we will delete your phone number from our active SMS list within 10 business days, though we may retain opt-out records for compliance purposes.

  • Opt-Out: To stop receiving SMS messages, text “STOP” to the number from which you receive our messages. You may still receive a confirmation message after opting out. You can also contact us at https://impactdigitalconsulting.com/contact/ to manage your preferences.

  • Children’s Privacy: We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us immediately at [Insert Contact Email].

  • Compliance with Laws: This policy complies with the TCPA, CTIA guidelines, California Consumer Privacy Act (CCPA), and other applicable privacy laws. If you are an EU/UK resident, additional rights under the General Data Protection Regulation (GDPR) may apply; see our general Privacy Policy for details.

  • Changes to Policy: We may update this policy periodically. Changes will be posted at https://impactdigitalconsulting.com/sms-privacy-policy/ and are effective upon posting. Continued use of the Program after changes constitutes your acceptance.

  • Contact Us: For questions about this policy, text “HELP” to the number from which you receive our messages or visit https://impactdigitalconsulting.com/contact/.

Display Instructions:

  • Link to these policies in your SMS opt-in messages (e.g., “By texting JOIN to [Number], you agree to our Terms: https://impactdigitalconsulting.com/sms-terms/ and Privacy Policy: https://impactdigitalconsulting.com/sms-privacy-policy/”).

  • Publish these policies as dedicated pages on your website, accessible via the footer, header, or a privacy center.

  • Include opt-in disclaimers in all calls-to-action (e.g., web forms, QR codes, or printed materials) to ensure compliance.

Legal Disclaimer: This policy is for informational purposes only and does not constitute legal advice. Consult your legal counsel to ensure compliance with all applicable regulations, including TCPA, CTIA, CCPA, GDPR, and state-specific laws.